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Does not-for-profit corporatization of local public services improve performance?

Abstract: The corporatization of local public services is an increasingly common public management reform worldwide. This study investigates whether a shift from in-house to not-for-profit corporatized service provision can result in improvements across multiple dimensions of performance. To do so, we examine the staggered adoption of Arms-Length Management Organizations (ALMOs) to provide social housing by a third of English local governments during the period 2000 to 2008. Utilizing a Differences-in-Differences (DiD) with Multiple Time Periods (MTP) approach, we find that corporatized social housing outperformed in-house provision on service quality, citizen satisfaction, and environmental sustainability, with little evidence of worse achievements on other performance dimensions. Event history analysis suggests performance benefits emerged around 2 years after corporatization occurred. Our study therefore implies that not-for-profit corporatization is potentially an effective strategy for improving local public service performance.

 Autoría: Alonso J.M., Andrews R.,

 Fuente: Journal of Policy Analysis and Management, 2025, 44(2), 612-631

 Editorial: John Wiley & Sons

 Año de publicación: 2025

 Nº de páginas: 20

 Tipo de publicación: Artículo de Revista

 DOI: 10.1002/pam.22667

 ISSN: 0276-8739,1520-6688

 Url de la publicación: https://doi.org/10.1002/pam.22667

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