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Living lab conceptual framework: co-creation and impact assessment of an automated last-mile delivery service

Abstract: The Future Mobility Solutions Living Lab (LL) at the European Commission's Joint Research Centre was created to bring the Living Lab concept closer to the policy, academic and industrial realms. For higher efficiency and effectiveness of work we have developed a framework, in which projects are distinguished into four categories based on their objectives: business model validation, solutions co-creation, technical validation and impact assessment. This allows to adopt a LL tailored-made approach while allowing a faster identification of the most suitable methods and tools in each specific case. This paper presents results from the application of the LL framework to the co-creation and impact assessment of a last-mile delivery service, outlining ways to refine and validate the LL conceptual framework based on these first experiences.

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Congress: Transport Research Arena (9th: 2022 : Lisbon)

Publisher: Elsevier

Year of publication: 2023

No. of pages: 8

Publication type: Conference object

DOI: 10.1016/j.trpro.2023.11.562

ISSN: 2352-1465,2352-1457

Publication Url: https://doi.org/10.1016/j.trpro.2023.11.562

UCrea Repository Read publication

Authorship

ADA MARTA GARUS

ALONSO RAPOSO, MARÍA

ANDROMACHI MOURTZOUCHOU

BIAGIO CIUFFO

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