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Organizational and corporate identity revisited: Towards a comprehensive understanding of identity in business

Abstract: Purpose – This paper provides a comprehensive and integrative review of academic literature analyzing identity in business. The literature review proposed by the authors helps clearing up theoretical and practical understanding of this concept. Design/methodology/approach – A review of existing literature in organizational behavior and marketing fields is proposed to clarify the meaning of organizational and corporate identity. On the basis of this review, the authors also identify an integrative perspective proposed for managers to identify and effectively manage all dimensions of their business identities. Findings – Literature on the identity of businesses is extensive and blurred, failing to provide useful guidance for practitioners to manage this concept. A new approach proposes understanding this kind of identity as a global concept that integrates proposals from diverse research fields in order to take advantage of cross-fertilization. Practical implications – This research allows identity and communication managers to understand dimensions of business identity for a more effective management of this concept in their organizations. Originality/value – The line of research that proposes an integrative multidisciplinary approach to the study of identity in business is quite new and, as so, it still needs further contributions to clarify this nascent domain. In this paper, the authors also classify previous studies on business identity according to the theoretical approach they assume just as no other research has done before.

 Authorship: Pérez A., Del Bosque I.R.,

 Fuente: Corporate Reputation Review, Vol. 17, No. 1, pp. 3–27

 Publisher: Palgrave Macmillan

 Year of publication: 2014

 No. of pages: 25

 Publication type: Article

 DOI: 10.1057/crr.2013.22

 ISSN: 1363-3589,1479-1889

 Publication Url: http://link.springer.com/article/10.1057/crr.2013.22

Authorship

IGNACIO ALFREDO RODRIGUEZ DEL BOSQUE RODRIGUEZ