Estamos realizando la búsqueda. Por favor, espere...


Understanding Transantiago Users´ Motivations for Paying or Evading Payment of Bus Fares

Abstract: Transantiago, the public transport system implemented in Santiago, Chile, remains a controversial subject of public debate due to constantly increasing fare evasion rates throughout its decade-long existence. The research question under consideration in this paper is what motivates individuals to evade or pay bus fares. To answer this question, we developed a multidisciplinary study that combined relevant engineering expertise with a sociological perspective and combined quantitative analyses with qualitative methodologies to include new variables and categories that previous studies on the subject have omitted. We formulated a survey, which was administered to 503 public transport system users. The data we obtained were analyzed using a factor analysis. As a result, six dimensions were identified that explain motivations for fare evasion: (1) behavior and social norms, (2) the public transport service´s image, (3) social acceptance of evasion, (4) trip planning, (5) anti-evasion methods, and (6) fear of law enforcement.

 Fuente: Journal of Public Transportation 2021, 23, 2,

Editorial: National Center for Transit Research

 Año de publicación: 2021

Nº de páginas: 38

Tipo de publicación: Artículo de Revista

 DOI: 10.5038/2375-0901.23.2.2

ISSN: 1077-291X,2375-0901

Url de la publicación: https://doi.org/10.5038/2375-0901.23.2.2