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Market orientation and Manager's innovativeness in the adoption of managerial IT in small firms: Application to the retail sector

Abstract: This research examines the effect of market orientation and the managers' propensity for implementing technological innovations in small retailers. In particular, the authors consider four management IT: computerized order management systems, inventory and sales control systems, customer information management systems, and commercial web pages. Information was collected through a personal survey from managers and owners of 272 small retail companies. The results obtained show that the manager's innovativeness is the main determinant of the implementation of new administrative and commercial technologies in small retailers. The market orientation of an organisation does not directly influence the adoption of IT. However, this variable positively affects the manager's innovativeness and therefore plays an indirect role in the implementation of IT. Therefore, the results obtained show that, in reduced dimension companies, corporate behaviours are widely determined by the individual decisions of the manager

Otras publicaciones de la misma revista o congreso con autores/as de la Universidad de Cantabria

 Autoría: Crespo A., Agudo J., De Los Salmones Sánchez M.,

 Fuente: International journal of human capital and information technology professionals, Volume 4, Issue 3, July-September 2013, Pages 58-75

Editorial: IGI Global

 Año de publicación: 2013

Nº de páginas: 18

Tipo de publicación: Artículo de Revista

 DOI: 10.4018/jhcitp.2013070105

ISSN: 1947-3478,1947-3486